Terms and Conditions

The Spreadsheet Detective is normally licensed on an annual basis, with a substantial discount for periods of three years or longer paid in advance.  When the license period expires the user is no longer permitted to use the software.

The Spreadsheet Detective is continually enhanced with additional features, and there is no additional charge to receive these upgrades. The price includes full support during the license period.

A license may only be used by the number of individual users that are named as part of the license.  It may only be transferred from one user to another user due to long term changes to the nature of their positions.   It may not be transferred frequently to whichever users happen to be building large models at a given time.  Uses may install the software on multiple machines for their own use, the license is per user, not per device.

Audit Licenses are for users who use the tool to review and audit models produced by other people that may be internal or external to the organization.  It also includes the Ticks and Crosses report which is mainly of use to model auditors.

Analyst Licenses may only be used by people that are reviewing models that they substantially built themselves.

Small business licence  are for organizations with less than 10 employees that do not primarily engage in financial activities or provide spreadsheet, financial or management consulting to third parties.

Charities are generally entitled to free licences.  Academics wishing to use the Detective for teaching or for research into spreadsheet modelling and errors may have the tool at no cost provided they keep us informed about the results of any research.

All licences include support which includes all upgrades to the Spreadsheet Detective.  Within 30 days of delivery the customer may cancel their licence and request a full refund if, in their opinion, the Spreadsheet Detective has technical limitations that prevent it being effectively utilised.

Licenses are usually sold for a fixed period.  But if a permanent license is purchased then it is done so with the expectation that support will also be purchased for 15% of the cost of the origional license per year.  The first year's support is compulsory.

While we have taken care to produce a professional product we do not accept and explicitly disclaim any liability for the consequences of using the tool.  The software is supplied "as is" and no warranties are made as to the tool's merchantability or fitness for any particular purpose.  In no event shall we or anyone involved in the creation, production or delivery of the software be liable for any damages whatsoever arising out of the use of this software.  The entire risk arising out of the use or performance of the software remains with the purchaser and user.  

We do warrant that we own the copyright on the Spreadsheet Detective.

We will maintain the confidentiality of any spreadsheets that you might send us for support.  In particular, if you tell us that they are confidential we will delete them promptly.  However, we require you to change key names and figures in a copy of the spreadsheet before sending it to us, so as to minimize the consequences of any accidental breach of confidentiality.  (Please make sure that the modified spreadsheet still exhibits the behaviour that you wish us to examine.)  We will take reasonable care, but we do not offer a security service. 

End User Licence Agreement


SOUTHERN CROSS SOFTWARE QLD PTY LIMITED End-User License Agreement ("EULA") is a legal agreement between you (either an individual or a single entity) and SOUTHERN CROSS SOFTWARE QLD PTY LIMITED for the SOUTHERN CROSS SOFTWARE QLD PTY LIMITED software product(s) identified above which may include associated software components, media, printed materials, and "online" or electronic documentation ("SOFTWARE PRODUCT"). By installing, copying, or otherwise using the SOFTWARE PRODUCT, you agree to be bound by the terms of this EULA. This license agreement represents the entire agreement concerning the program between you and SOUTHERN CROSS SOFTWARE QLD PTY LIMITED, (referred to as "licenser"), and it supersedes any prior proposal, representation, or understanding between the parties. If you do not agree to the terms of this EULA, do not install or use the SOFTWARE PRODUCT. 

The SOFTWARE PRODUCT is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. The SOFTWARE PRODUCT is licensed, not sold.

The SOFTWARE PRODUCT is licensed as follows:
(a) Installation and Use.
SOUTHERN CROSS SOFTWARE QLD PTY LIMITED grants you the right to install and use copies of the SOFTWARE PRODUCT on your computers as described in Terms and Conditions above.
(b) Backup Copies.
You may also make copies of the SOFTWARE PRODUCT as may be necessary for backup and archival purposes.

(a) Maintenance of Copyright Notices.
You must not remove or alter any copyright notices on any and all copies of the SOFTWARE PRODUCT.
(b) Distribution.
You may not distribute registered copies of the SOFTWARE PRODUCT to third parties. Evaluation versions available for download from SOUTHERN CROSS SOFTWARE QLD PTY LIMITED's websites may be freely distributed within your company.
(c) Prohibition on Reverse Engineering, Decompilation, and Disassembly.
You may not reverse engineer, decompile, or disassemble the SOFTWARE PRODUCT, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation.
(d) Rental.
You may not rent, lease, or lend the SOFTWARE PRODUCT.
(e) Support Services.
SOUTHERN CROSS SOFTWARE QLD PTY LIMITED will provide you with support services related to the SOFTWARE PRODUCT. Any supplemental software code provided to you as part of the Support Services shall be considered part of the SOFTWARE PRODUCT and subject to the terms and conditions of this EULA.
(f) Compliance with Applicable Laws.
You must comply with all applicable laws regarding use of the SOFTWARE PRODUCT.
(g) Disclosure.
Either of us may choose to disclose the fact that you have purchased the SOFTWARE PRODUCT.

Without prejudice to any other rights, SOUTHERN CROSS SOFTWARE QLD PTY LIMITED may terminate this EULA if you fail to comply with the terms and conditions of this EULA. In such event, you must destroy all copies of the SOFTWARE PRODUCT in your possession.

All title, including but not limited to copyrights, in and to the SOFTWARE PRODUCT and any copies thereof are owned by SOUTHERN CROSS SOFTWARE QLD PTY LIMITED or its suppliers. All title and intellectual property rights in and to the content which may be accessed through use of the SOFTWARE PRODUCT is the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties. This EULA grants you no rights to use such content. All rights not expressly granted are reserved by SOUTHERN CROSS SOFTWARE QLD PTY LIMITED.

SOUTHERN CROSS SOFTWARE QLD PTY LIMITED expressly disclaims any warranty for the SOFTWARE PRODUCT. The SOFTWARE PRODUCT is provided 'As Is' without any express or implied warranty of any kind, including but not limited to any warranties of merchantability, noninfringement, or fitness of a particular purpose. SOUTHERN CROSS SOFTWARE QLD PTY LIMITED does not warrant or assume responsibility for the accuracy or completeness of any information, text, graphics, links or other items contained within the SOFTWARE PRODUCT. SOUTHERN CROSS SOFTWARE QLD PTY LIMITED makes no warranties respecting any harm that may be caused by the transmission of a computer virus, worm, time bomb, logic bomb, or other such computer program.  SOUTHERN CROSS SOFTWARE QLD PTY LIMITED further expressly disclaims any warranty or representation to Authorized Users or to any third party.

In no event shall SOUTHERN CROSS SOFTWARE QLD PTY LIMITED be liable for any damages (including, without limitation, lost profits, business interruption, or lost information) rising out of 'Authorized Users' use of or inability to use the SOFTWARE PRODUCT, even if SOUTHERN CROSS SOFTWARE QLD PTY LIMITED has been advised of the possibility of such damages. In no event will SOUTHERN CROSS SOFTWARE QLD PTY LIMITED be liable for loss of data or for indirect, special, incidental, consequential (including lost profit), or other damages based in contract, tort or otherwise. SOUTHERN CROSS SOFTWARE QLD PTY LIMITED shall have no liability with respect to the content of the SOFTWARE PRODUCT or any part thereof, including but not limited to errors or omissions contained therein, libel, infringements of rights of publicity, privacy, trademark rights, business interruption, personal injury, loss of privacy, moral rights or the disclosure of confidential information.